Privacy Policy
Last updated: 7 November 2026
Naqshu is operated by Omer Farooq (LifeCam CNC) in Lahore, Pakistan. This page explains what we collect when you use naqshu.com, why we collect it, and the choices you have. Questions: naqshu.app@gmail.com.
Your photos are not used to train our AI
We use your photos only to make the result you asked for and to help you when something goes wrong. We do not use them to train our AI models, and we do not sell them.
What we collect
- Your email address, which is your account. If you use Continue with Google, Google confirms your email address to us, and that is the only detail from your Google profile we store.
- Photos and files you upload, your settings, and the results we make from them.
- Problem reports, including your comment, any marks you add, and any file you attach.
- Your IP address and a device identifier, stored with your account. We use these to keep the free trial fair and to stop abuse.
- Account records, such as when you signed up, when you last signed in, and how many free reliefs you have used.
- A daily count of visits. To count unique visitors we use a scrambled code made from your IP address and browser with a random value that changes every day. We do not store your IP address for this count and it uses no cookie.
How we use it
- To sign you in and send your login codes.
- To make your reliefs and let you download them.
- To apply the free trial limits.
- To fix problems and improve the service. Our team can open your job and its files when needed for this.
Cookies and browser storage
We use two cookies, and both are needed for the site to work. We do not use advertising or analytics cookies.
- lc_s keeps you signed in. It lasts 7 days.
- lc_d identifies your device for the free trial limit. It lasts 2 years.
Your browser also briefly holds a photo while you move from the home page to the studio. It stays on your device.
Services we rely on
These companies handle some data for us, and they may process it outside Pakistan:
- Hostinger provides the server that runs this website and stores your account, and your photos and results for 7 days.
- RunPod provides the GPU servers that process your photos into reliefs.
- Google delivers our login emails through Gmail and provides Continue with Google. Google also serves the fonts used on this site. Encrypted backups of your account details are kept on Google Drive.
- jsDelivr delivers the code for the 3D viewer in the studio.
- Payment company. When online payment opens, you will pay on the payment company's own page. It handles your card or wallet details, and we do not receive or store them. We will keep a record of each purchase with your account.
Google and jsDelivr receive your IP address when your browser loads files from them.
How long we keep it
We delete your photos and results automatically 7 days after the relief is made, so please download what you need. Your account and credits stay until you delete your account or ask us to. A small record of each job, with its file name, date, size and settings but no picture, stays with your account so your history and our totals stay correct, and it is deleted with your account.
Our encrypted backups hold your account details and those job records, not your photos or results. Copies in these backups may remain for up to 31 days after a change or deletion.
Your choices
You can delete your account and files yourself with the Delete account button in the studio. You can also email naqshu.app@gmail.com from your account's email address to ask for a copy of your data, to correct it, or to delete your account and files. After a deletion we keep only a scrambled code made from your email address, and your device and IP counters, so that the free trial cannot be taken again.
Security
The site uses HTTPS, and login codes are stored in hashed form. No online service can promise perfect security, so please avoid uploading anything highly sensitive.
Children
Naqshu is not meant for children under 13. If you believe a child has given us personal data, please contact us and we will delete it.
Changes to this policy
We will update this page when our practices change and show the new date at the top.